With the rising concerns surrounding the Covid-19 (Coronavirus) pandemic, we, at Bigneat, wish to keep our valued customers informed of our Business Continuity Plans.
The safety of our employees and our customers remains of paramount importance, yet we understand that many of our customers are still operational, many due to the challenge of tackling the Covid-19 (Coronavirus).
The ongoing manufacture of our products is to ensure that our customers have the facility to procure the necessary operator protection cabinets, microbiological safety cabinets and associated equipment required for their laboratory processes to continue as seamlessly as possible.
With this in mind, Bigneat is continuing to operate as far as possible with our servicing, manufacturing, production and sales related functions, albeit with certain necessary adjustments that have been implemented to cover necessary tasks only.
This includes the majority of our office based staff operating remotely, in line with our business continuity plan, all operators are capable of working with full access to email, telephone and conference call facilities. Field service engineers are continuing to support our customer site installations, certification, validation and filter change requirements and will operate with additional PPE to provide additional physical barriers for health and safety reasons.
These functions are in-line with Government mandated advice and hence are subject to change as necessitated by Government guidance and until such time will continue to operate as far as possible.
We will continue to communicate with you, our customers, however should any further information be required, please do not hesitate to contact us.
For additional information please refer to the following links for guidelines as provided by various governmental agencies.